Private Care Sector Workforce Initiative

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How a board game is helping social care staff implement personalisation

A board game that helps staff, providers and service users understand personalisation has succeeded in changing the culture in some organisations, reports Louise Hunt

PROJECT DETAILS

● Project name: Whose Shoes? Putting People First board game.

● Aims and objectives: To help people understand how personalisation affects different groups - staff, managers, service users, providers and commissioners - to help people in different roles to work together more effectively.

● Numbers of users: It has had 83 customers nationwide.
● Cost of project: Typically, £400 per half day workshop, including one copy of the game.
● Contact: Gill Phillips at Nutshell Communications

The personalisation agenda means different things to users, staff and managers, and those differences may result in conflicts that can impede progress.

One approach to tackling this problem has been the development of a game that allows all parties to gain a better understanding of each others' perspectives and, hopefully, to find solutions.

Click here for more details of this inivotive approach